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Insurance Information

Your IE3 program fee includes international health insurance, provided by Wells Fargo Insurance Services (WFIS). The plan includes 24-hour emergency support by Travel Guard Assist and zero deductible health insurance. This plan is provided as a complement to whatever health insurance you normally have in the U.S. The information below is a brief summary of the two-part policy. Please read the complete brochure detailing coverage and exclusions.

IE3 interns will be enrolled in the deluxe plan, which is underwritten by the Insurance Company of the State of Pennsylvania. Claims are administered by Health Special Risk, Inc. (see the end of this page for details on filing a claim).

Automatic Enrollment

You will be automatically enrolled for insurance coverage for the duration of your internship. Check your IE3 acceptance letter or cost sheet for exact coverage dates. You will also receive an enrollment email from Wells Fargo Insurance Services with a confirmation letter and ID card. Print your medical ID card and carry it with you. You will need to reference the information on it in an emergency or when you file a claim.

If you have questions about the information you received, contact:

Wells Fargo Insurance Services Customer Care

In U.S.: 1-800-853-5899
Outside the U.S. : +1 (916) 231-3399
Fax: +1 (916) 231-3398
Email: .

Coverage Summary

  • Up to $100,000 lifetime coverage per incident/injury/illness
  • $0 (zero) deductible (Note: Be prepared to pay for your medical care up front. Once you submit a claim to Health Special Risk, Inc., you will be reimbursed for eligible charges.)
  • 24-hour emergency support from Travel Guard Assist, including guaranteed hospital admission, emergency medical evacuation, prescription assistance, and repatriation of remains. Read the complete brochure for details. Note: Travel Guard Assist should be contacted first to assist you in finding appropriate medical care. Outside the U.S. +1 (713) 267-2525, Inside the U.S. +1 (800) 626-2427.
  • Review page 7 of the brochure for policy exclusions.

TRAVEL GUARD ASSIST- When You Require Immediate Assistance

1. Contact TRAVEL GUARD ASSIST
+1 (713) 267-2525 (Collect from outside the United States)
+1 (800) 626-2427 (Toll-free within the United States)

Use Policy Number: GLB 0009113118

2. Contact (or have someone contact) the IE3 Global Internships program
Main Office (during office hours): +1 (541) 737-3006 or +1 (541) 737-3100
Oregon State University Office of Public Safety (after hours or on weekends): +1 (541) 737-3010

More information about Travel Guard Assist is available on page 9 of the brochure.

Filing a Claim

For non-emergency care, you will be required to pay up-front for services, collect receipts and then file a claim.

  • To file a claim, you will need to complete a claim form with Health Special Risk, Inc. You received one with your acceptance materials. To download a new form, click here.
  • Fill out the form and submit it with your receipts for treatment. You will need the Policy Number GLB 0009113118 and your medical ID number provided on your insurance ID card and in your confirmation letter.
  • Keep copies of the claim form and the receipts for yourself.
  • Send the completed claim form (one per incident) to:
    Health Special Risk, Inc.
    4100 Medical Parkway
    Carrollton, TX 75007

If you have any questions, contact Health Special Risk, Inc. directly:

In the U.S. only: +1 (866) 523-3183
e-mail: .

Additional Coverage

If you plan to remain outside the U.S. beyond the dates you are covered by the program, it is recommended you purchase supplementary health insurance that covers reimbursement for medical expenses, emergency evacuation and repatriation of remains. There are many providers of such insurance and we recommend you shop for the one that most closely meets your coverage needs. A list of some of these providers can be found on the US State Department website at http://travel.state.gov/travel/cispatw/cis/cis_1470.html#companies. This list is provided for information purposes only and does not represent an endorsement of any of the providers on the part of the Oregon University System and the IE3 Global Internships program.